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FINANCIAL INFORMATION
MONTHLY FEES
The fee for your child is stated on the contract you signed with the program upon enrollment. Child care fees are due on the 20th day of the month prior to receiving child care services.
Fees are pro-rated over 12 months and refunds or credits are not given for "sick" days, holidays, or any other absences.
MISSED PAYMENTS
If fees are 3 days late without a payment arrangement made before the due date, a late fee of 5%of the total fee will be applied. At 7 days past due, an additional penalty of 10% is applied to the total amount past due. If payment is 2 weeks late, and no arrangement for payment is made, child care services will be suspended until payment is received. Should the Client Family fail to contact the Child Care Program within the 2 weeks after the fee due date to arrange payment for childcare, the amount owing will be sent to our collections agency, along with an additional month fee in lieu of one calendars month termination notice. Should your overdue account be sent to our collection agency, you will also be responsible forcovering any additional fees or commissions charged for their services.
If you are unable to pay your fees, please contact Timothy Audy as soon as possible to arrange a payment schedule. If fees are not up to date by the time the next month is due, child care services will be suspended until the account is brought up to date.
SUBSIDY
The provincial Child Care Subsidy Program, which is operated by Alberta Children's Services, is available to help families who require child care but may not be able to pay the full cost of child care fees. The Program Supervisor can supply Child Care Subsidy Program Information if you feel you may be eligible for financial assistance. All information relating to subsidies is prepared and kept in total confidentiality.
TERMINATION OF CONTRACT
To end your contract with Expanding Imaginations Child Care we require one calendar’s month. This means the client family must provide to the program notice, in writing on the last business of the month prior. For example, to end care for February 1 notice must be received on the last day of business of December. Contracts are NOT able to be canceled with 30 days notice, or from a specific day of the month. Should you require a partial month of care after the one calendars month notice we can prorate the fees for the extra time or offer a drop in rate.
LATE PICK-UP FEES
Should you arrive after 6:00 PM to pick up your child, there is a late fee of $1.00 a minute. The payment must be made in cash and goes directly to the educator who was kept late.